--- title: Stuff & Matters - Refund Policy description: Stuff & Matters' refund policy for Focus Plus theme. --- [![stuff-and-matters-logo-white](https://www.stuff-n-matters.com/hubfs/sam/stuff-and-matters-logo-white.svg "stuff-and-matters-logo-white")](https://www.stuff-n-matters.com/?hsLang=en) - Focus Theme for HubSpot Focus Theme for HubSpot - [Focus](https://www.stuff-n-matters.com/focus) - [Focus Plus](https://www.stuff-n-matters.com/focus-plus) - [Focus vs Focus+](https://www.stuff-n-matters.com/focus-plus-comparison) - [Client Showcase](https://www.stuff-n-matters.com/focus-plus-theme-client-showcase) - [Knowledge Base](https://www.stuff-n-matters.com/focus-theme-knowledge-base) - [Documentation](https://www.stuff-n-matters.com/focus-theme-documentation) - [Release Notes](https://www.stuff-n-matters.com/focus-plus-theme-release-notes) - [Money Back Guarantee](https://www.stuff-n-matters.com/refund-policy) - [Cashback Program](https://www.stuff-n-matters.com/focus-plus-theme-cashback-program) - 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[Career](https://www.stuff-n-matters.com/career) - [Contact](https://www.stuff-n-matters.com/contact) [![https://19808513.fs1.hubspotusercontent-na1.net/hubfs/19808513/sam/stuff-and-matters-logo-white.svg](https://www.stuff-n-matters.com/hubfs/sam/stuff-and-matters-logo-white.svg "https://19808513.fs1.hubspotusercontent-na1.net/hubfs/19808513/sam/stuff-and-matters-logo-white.svg")](https://www.stuff-n-matters.com/?hsLang=en) - Focus Theme for HubSpot Focus Theme for HubSpot - [Focus](https://www.stuff-n-matters.com/focus) - [Focus Plus](https://www.stuff-n-matters.com/focus-plus) - [Focus vs Focus+](https://www.stuff-n-matters.com/focus-plus-comparison) - [Client Showcase](https://www.stuff-n-matters.com/focus-plus-theme-client-showcase) - [Knowledge Base](https://www.stuff-n-matters.com/focus-theme-knowledge-base) - [Documentation](https://www.stuff-n-matters.com/focus-theme-documentation) - [Release Notes](https://www.stuff-n-matters.com/focus-plus-theme-release-notes) - [Money Back Guarantee](https://www.stuff-n-matters.com/refund-policy) - [Cashback Program](https://www.stuff-n-matters.com/focus-plus-theme-cashback-program) - [Solutions](https://www.stuff-n-matters.com/solutions) Solutions - [HubSpot Onboarding](https://www.stuff-n-matters.com/hubspot-onboarding) - [Marketing Automation](https://www.stuff-n-matters.com/marketing-automation-services) - [Content Creation](https://www.stuff-n-matters.com/content-and-inbound-marketing) - [Inbound Marketing](https://www.stuff-n-matters.com/content-and-inbound-marketing) - [HubSpot Integrations](https://www.stuff-n-matters.com/hubspot-integrations) - [Website Development](https://www.stuff-n-matters.com/website-design-and-development) - [Reporting & Analytics](https://www.stuff-n-matters.com/reporting-and-analytics) - [Sales Enablement](https://www.stuff-n-matters.com/sales-enablement) - [Service Enablement](https://www.stuff-n-matters.com/customer-service-enablement) - [Strategy Consulting](https://www.stuff-n-matters.com/advanced-strategy-consulting) - [Retainer-Based Support](https://www.stuff-n-matters.com/retainer-based-support-services) - [Blog](https://www.stuff-n-matters.com/blog) - [Career](https://www.stuff-n-matters.com/career) - [Contact](https://www.stuff-n-matters.com/contact) [![](https://www.stuff-n-matters.com/hubfs/sam/stuff-and-matters-logo-dark.svg)](https://www.stuff-n-matters.com/?hsLang=en) - Focus Theme for HubSpot Focus Theme for HubSpot - [Focus](https://www.stuff-n-matters.com/focus) - [Focus Plus](https://www.stuff-n-matters.com/focus-plus) - [Focus vs Focus+](https://www.stuff-n-matters.com/focus-plus-comparison) - [Client Showcase](https://www.stuff-n-matters.com/focus-plus-theme-client-showcase) - [Knowledge Base](https://www.stuff-n-matters.com/focus-theme-knowledge-base) - [Documentation](https://www.stuff-n-matters.com/focus-theme-documentation) - [Release Notes](https://www.stuff-n-matters.com/focus-plus-theme-release-notes) - [Money Back Guarantee](https://www.stuff-n-matters.com/refund-policy) - [Cashback Program](https://www.stuff-n-matters.com/focus-plus-theme-cashback-program) - [Solutions](https://www.stuff-n-matters.com/solutions) Solutions - [HubSpot Onboarding](https://www.stuff-n-matters.com/hubspot-onboarding) - [Marketing Automation](https://www.stuff-n-matters.com/marketing-automation-services) - [Content Creation](https://www.stuff-n-matters.com/content-and-inbound-marketing) - [Inbound Marketing](https://www.stuff-n-matters.com/content-and-inbound-marketing) - [HubSpot Integrations](https://www.stuff-n-matters.com/hubspot-integrations) - [Website Development](https://www.stuff-n-matters.com/website-design-and-development) - [Reporting & Analytics](https://www.stuff-n-matters.com/reporting-and-analytics) - [Sales Enablement](https://www.stuff-n-matters.com/sales-enablement) - [Service Enablement](https://www.stuff-n-matters.com/customer-service-enablement) - [Strategy Consulting](https://www.stuff-n-matters.com/advanced-strategy-consulting) - [Retainer-Based Support](https://www.stuff-n-matters.com/retainer-based-support-services) - [Blog](https://www.stuff-n-matters.com/blog) - [Career](https://www.stuff-n-matters.com/career) - [Contact](https://www.stuff-n-matters.com/contact) # Refund Policy ## We offer 100% money back guarantee. If you purchased **Focus Plus** theme for the first time, it naturally means you're eligible for **100% money back guarantee**. There's no additional conditions, no restrictions, no exceptional terms. ## Your money is totally safe for 30 days. So you can try **Focus Plus** as you wish for **30 days after purchasing** and see if it's the right choice for you. We believe you'll love it, but if somehow you decide not to use it, **we issue a full refund**. ## We issue your refund in 24 hours. Once you requested for a refund, we'll start the refunding process in **24 hours, without any questions**. But if you'd be so kind to provide some feedback about what went wrong, we'd be more than glad! How do I request a refund? 1\. In your HubSpot account, click the ⚙️ **settings icon** in the main navigation bar. 2\. In the left sidebar menu, click **Marketplace Downloads**.  3\. Click the **Actions** dropdown menu on the theme that you want a refund for. 4\. Click **Request a refund**. Will you ask any questions regarding my refund request? We value your opinion and would love to hear your feedback if you choose not to proceed with our theme. But of course, the decision is completely up to you and you don't have to answer anything. What happens after a refund? HubSpot automatically removes the files associated with the item from your account, as well as any dependencies (e.g., pages created, cloned templates and modules) created from the item. How long does it take to get my money back? We'll issue your refund request in **24 hours** but it may take a couple of days for you to see the amount in your bank account or credit card. This timeframe is dependent on your bank's policy and can vary accordingly. Can I get a refund after 30 days from my purchase? You can still ask for a refund even if more than 30 days have passed from your purchase. But note that we'll follow HubSpot's [Marketplace Refund Guidelines](https://knowledge.hubspot.com/resources/marketplace-refund-guidelines) in that case. Can I cancel my refund request? Yes! HubSpot allows you to cancel your refund request if we haven't issued it yet. And this would make us happy 😊. I changed my mind after I got my refund. Can I purchase your theme again? Yes! Just go ahead and purchase it the same way you did before. I got my refund once and then I purchased your theme again. Can I get a refund for this new purchase? You can still ask for a refund. But note that we'll follow HubSpot's [Marketplace Refund Guidelines](https://knowledge.hubspot.com/resources/marketplace-refund-guidelines) in that case. ![stuff-and-matters-provider](https://www.stuff-n-matters.com/hubfs/sam/stuff-and-matters-provider.svg "stuff-and-matters-provider") We are proudly an official HubSpot Solution Provider. You can grow better with us. #### Focus Theme - [Focus](https://www.stuff-n-matters.com/focus) - [Focus Plus](https://www.stuff-n-matters.com/focus-plus) - [Focus vs Focus+](https://www.stuff-n-matters.com/focus-plus-comparison) - [Client Showcase](https://www.stuff-n-matters.com/focus-plus-theme-client-showcase) - [Knowledge Base](https://www.stuff-n-matters.com/focus-theme-knowledge-base) - [Documentation](https://www.stuff-n-matters.com/focus-theme-documentation) - [Release Notes](https://www.stuff-n-matters.com/focus-plus-theme-release-notes) - [Cashback Program](https://www.stuff-n-matters.com/focus-plus-theme-cashback-program) #### Solutions - [HubSpot Onboarding](https://www.stuff-n-matters.com/hubspot-onboarding) - [Marketing Automation](https://www.stuff-n-matters.com/marketing-automation-services) - [Content & Inbound Marketing](https://www.stuff-n-matters.com/content-and-inbound-marketing) - [HubSpot Integrations](https://www.stuff-n-matters.com/hubspot-integrations) - [Website Design & Development](https://www.stuff-n-matters.com/website-design-and-development) - [Reporting & Analytics](https://www.stuff-n-matters.com/reporting-and-analytics) - [Sales Enablement](https://www.stuff-n-matters.com/sales-enablement) - [Customer Service Enablement](https://www.stuff-n-matters.com/customer-service-enablement) - [Strategy Consulting](https://www.stuff-n-matters.com/advanced-strategy-consulting) - [Retainer-Based Support](https://www.stuff-n-matters.com/retainer-based-support-services) #### Blog Posts - [How to add custom CSS on HubSpot CMS](https://www.stuff-n-matters.com/blog/how-to-add-custom-css-on-hubspot-cms) - [How to create a child theme in HubSpot](https://www.stuff-n-matters.com/blog/how-to-create-a-child-theme-in-hubspot) - [How to connect Google Analytics](https://www.stuff-n-matters.com/blog/how-to-connect-google-analytics-to-hubspot) - [How to add a Google Map to your website](https://www.stuff-n-matters.com/blog/add-google-maps-with-snazzy-maps-in-hubspot) - [How to clone a HubSpot theme](https://www.stuff-n-matters.com/blog/how-to-clone-a-hubspot-theme) **© 2021-2026 Stuff & Matters, Inc.** Delaware, USA. 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